#4 in Messaging & Calls

Slack review

Channel-based team chat with huddles and workflows

  • Salesforce
  • Free + paid plans
  • iPhone & iPad, Android, Mac, Windows, Linux, Web
8.6
Our score Excellent Updated October 2026

Does it deserve #4?

0

The verdict

Slack is still the best place for teams to talk. Channels keep conversations organized, huddles start a quick call without a meeting link, and a deep app directory plus Workflow Builder take care of routine work. The catch is price: the free plan only shows the last 90 days of messages, and paid seats add up fast. Pick it if your team lives in chat all day.

  • Organized channels and threads
  • Huddles for quick calls
  • Workflow Builder automations
  • Large app integration directory
  • No ads

Score breakdown

FeaturesHow much it does, and how well those features hold up in daily use.
9.4
DesignClarity, polish, accessibility and how quickly you get things done.
9.0
PerformanceSpeed, reliability, sync and how kind it is to your battery.
8.6
ValueWhat you get for what you pay, including how useful the free tier is.
7.4
PrivacyWhat it collects, who it shares with, encryption and the business model.
7.3

Overall = features 30% · design 20% · speed 20% · value 15% · privacy 15%. Why these weights?

What we like

  • Fast, well-organized channels and threads
  • Huge integration directory for dev and business tools
  • Slack Connect shares channels with other companies

What could be better

  • Free plan only shows the last 90 days of messages
  • Per-seat pricing gets expensive for growing teams
Get it if you're

Teams and companies that run their daily work through chat and integrations

Skip it if

you need free, unlimited history or already pay for Microsoft 365

Questions about Slack

Is Slack free?

Yes, with limits: the free plan covers channels, direct messages and one-on-one huddles but only shows the last 90 days of history. Paid plans add full history, group huddles, AI features and admin controls.

Is Slack better than Microsoft Teams?

Slack is nicer to use and has stronger third-party integrations. Teams makes more sense if your company already pays for Microsoft 365.

What are the best alternatives to Slack?

The closest alternatives are Microsoft Teams, Discord and Zoom Workplace. See all of them ranked on our Slack alternatives page.

Where does Slack rank?

Slack ranks #4 of 8 in our Messaging & Calls ranking, with an overall score of 8.6 out of 10.

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