Pipedrive review
Visual sales pipeline CRM built for small sales teams
- Pipedrive
- Subscription
- iPhone & iPad, Android, Web
Does it deserve #5?
The verdict
Pipedrive is a CRM built around one thing: moving deals forward. The drag-and-drop pipeline is clear, activity reminders keep you following up, and the AI sales assistant flags deals that need attention. Email sync, automations and reports are easy to set up. It is less suited to marketing or support work, where add-ons cost extra, and there is no free plan beyond a trial.
- Drag-and-drop deal pipeline
- Activity-based selling reminders
- AI sales assistant
- Workflow automations
Score breakdown
Overall = features 30% · design 20% · speed 20% · value 15% · privacy 15%. Why these weights?
What we like
- Very easy for sales teams to adopt
- Clear visual pipeline keeps deals moving
- Good mobile apps for reps on the road
What could be better
- No free plan, only a free trial
- Marketing and lead tools are paid add-ons
Small sales teams who want a simple, visual pipeline they will actually use
you need marketing, support and sales in one free platform
Questions about Pipedrive
Is Pipedrive free?
No, Pipedrive is a paid subscription with several tiers, but it offers a free trial so you can test it with your own deals first.
What is Pipedrive best used for?
Pipedrive is designed for managing sales pipelines: tracking deals, scheduling follow-up activities and forecasting revenue. It is less suited to complex marketing or customer service work.
What are the best alternatives to Pipedrive?
The closest alternatives are HubSpot CRM, Zoho CRM and Salesforce. See all of them ranked on our Pipedrive alternatives page.
Where does Pipedrive rank?
Pipedrive ranks #5 of 8 in our Business & Sales ranking, with an overall score of 8.6 out of 10.